WHAT ARE THE PERCEIVED EFFECTS OF THE BENEFICIARIES OF THE CEP'S EXPERIENCE?

Abstract

This contribution is the result of an ongoing doctoral research, conducted in Cifre with the Inffo Centre, on the Professional Development Council (CEP). The article first proposes to put the CEP back into its ecosystem, i.e. its legal framework in terms of the objectives and requirements expected in its implementation. Then, the main results of our survey of the beneficiaries of the service are presented and discussed, and which are based on 5 themes: 1. The place of the user-citizen in access to his rights, 2. The concerns of individuals, 3. The temporalities of the project or projects, 4. Satisfaction in advice, 5. Co-activity in CEP from the point of view of the beneficiaries. Finally, our conclusion questions the emphasis on the dual function of the CEP, between information and people's transformation.